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Cleaning Course Online: Servicing in Hospitality

Cleaning frequently touched services in hospitality settings such as tables, door handles and the bar has taken on an even greater importance in recent times. This Cleaning and Servicing in Hospitality course has been designed for those working in hospitality settings to ensure standards are met and your premises is clean and safe for customers.

Hospitality: Cleaning and Servicing
Hospitality: Cleaning and Servicing
Hospitality: Cleaning and Servicing Hospitality: Cleaning and Servicing

Course Overview

Format

  • Intermediate
  • 1-2 Study Hours
  • Online Study
  • Self-Printed Certificate

Accreditation

  • 1-2 CPD Hours
  • CPD Certified

Course description

By completing this course your employees will know how to meet your organisation’s standards, be aware of the different types of equipment in hospitality, understand how to tackle unexpected situations, learn how to perform safe lifting and carrying techniques and become aware of the maintenance procedure.

This Hospitality: Cleaning and Servicing course has been created to ensure your staff know the general cleaning procedures and how to clean and service, bathroom and furniture areas. This module also covers hazards, lifting, handling and maintenance procedures relevant to all roles in the hospitality industry.

By completing this cleaning course you will be making sure your employees are meeting your organisation standards, which in turn will minimise the risk of bad publicity or lawsuits.

On completion of this course learners will:

  • Be able to describe the different types of cleaning equipment and materials that will be needed when cleaning furnished areas, toilets and bathrooms
  • Be aware of the different unexpected situations that might occur when cleaning and how to handle them
  • Know how to use safe lifting and carrying techniques
  • Be aware of the circumstances under which to call maintenance
  • Understand the importance of following the correct cleaning procedures and be able to identify different disposal methods for different types of waste
  • Understand what cleaning records need to be completed

When you’ve completed this hospitality cleaning online training you will sit an online test and, once successful, you can download your Virtual College certificate.

Lesson Plan on Hospitality Cleaning

The subjects covered in this cleaning course online module include:

Cleaning and Servicing

  • First impressions
  • Manager briefing
  • Materials & equipment
  • What to clean?
  • Hazards in tiled areas
  • Lifting and handling
  • Cleaning bathrooms
  • Unexpected situations
  • Safety
  • Maintenance procedure
  • Waste disposal
  • Cleaning records
  • Mission accomplished

Target Audience

This course is suitable for anyone working in hospitality.

Duration

Approximately 1-2 hours. The length of time taken depends entirely on how quickly you can study and absorb the material. The course is self-paced with approximately 55 interactive screens with multiple components. You do not have to complete all the training in one session. Your progress will be recorded throughout.

Accreditation

This course is CPD Certified.

Cleaning Training Certificate

On completion of this course you will be able to print a Virtual College certificate.

Entry Requirements

There are no specific entry requirements for this course.

You will learn

  • How to be able to describe the different types of cleaning equipment and materials that will be needed when cleaning
  • Be aware of the different unexpected situations that might occur when cleaning and how to handle them
  • Know how to use safe lifting and carrying techniques
  • How to be aware of the circumstances under which to call maintenance
  • Understand the importance of following the correct cleaning procedures
  • Identify different disposal methods for different types of waste
  • Understand what cleaning records need to be completed

Who is it for?

Roles including:

  • Anyone working in hospitality

Cleaning and Servicing in Hospitality FAQs

  • What qualifications do you need for cleaning in hospitality?

    There are no particular qualifications needed however Virtual College have a Cleaning and Servicing in Hospitality course that has been designed for those working in hospitality settings to ensure standards are met and your premises is clean and safe for customers.

  • Can you get an NVQ in cleaning?

    There is a Level 2 NVQ Diploma in Housekeeping. This is a work-based qualification aimed at learners who are working, or want to work, in a wide range of hospitality businesses.

  • How long is cleaning training?

    The length of cleaning training will depend on the type of cleaning needed and type of premises needed to be cleaned. It can range from short on-the-job training to more formal training such as the British Cleaning Certification Award (BCCA) taking 10 or more hours and covering areas such as equipment and chemical safety.

  • How do I become a professional cleaner UK?

    There are two keyways to become a professional cleaner UK apply for a role with an existing company or start your own cleaning business. There are different sectors to consider working in Commercial, Domestic or Specialist. Though training is not a requirement for cleaning it is recommended and some areas will require more in-depth training than others. Virtual College have a Cleaning and Servicing in Hospitality course that has been designed for those working in hospitality settings to ensure standards are met and your premises is clean and safe for customers.

How the online courses work

  • Find a course

    To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.

    Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.

  • Buy the course

    When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.

    Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.

    If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.

  • Take the course

    This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.

    The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physical copy if this option was chosen when purchasing the course.

  • Your Certificate

    Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.

    If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.