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Team Relationships Training in Hospitality

Hospitality: Effective Working Relationships
Hospitality: Effective Working Relationships
Hospitality: Effective Working Relationships Hospitality: Effective Working Relationships

Course Overview

Format

  • Introductory Course
  • 1 Study Hour
  • Online Study
  • Self-Printed Certificate

Accreditation

  • 1 CPD Hour
  • CPD Certified

Course description

By completing this course you will have looked at how to work in a team, develop your skills within the team and the different skills you need to be part of a team.

This Hospitality: Effective Working Relationships course is suitable for companies, colleges and training providers offering provision or courses in the hospitality, travel, tourism and catering sectors. It helps to support the QCF unit ‘Effective Team work’ and caters to the assessment criteria for this unit.

The team relationships training course has been written by experienced, hospitality industry professionals and is designed for use on a wide variety of mobile devices.

This teamwork training online module uses a story to teach the learning outcomes which are approached holistically:

  • The learner takes the place of staff on shift in a hospitality environment, meeting different teams
  • The characters in the module narrate the story and introduce the challenges
  • Using a tablet to complete the challenges, the learner must complete all tasks in order to complete the module and receives a reward

On completion of this course learners will know:

  • What teamwork is and what the characteristics of a great team are
  • The importance of clear communication and working to deadlines
  • How to describe some of the problems that can arise in working relationships and how to gain good working relationships
  • The benefits of self–development
  • Your learning style and how best to learn and further your development
  • How to write and review your development plan

This course is especially ideal for companies, colleges and training providers offering provision of courses in the hospitality, travel, tourism and catering sectors.

When you’ve completed this online training you will sit an online test and, once successful, you can download your Virtual College certificate.

Lesson Plan

The subjects covered in this module include:

  • Teams working together
  • Lack of teamwork
  • Solutions
  • Tips for good communication
  • Problems in working relationships
  • Personalities and behaviours
  • Personal development cycle
  • Different learning styles
  • Thinking about your own workplace

Target Audience

This module is aimed at anyone working within a team in the Hospitality industry.

Duration

Approximately 1 hour. The length of time depends entirely on how quickly you can study and absorb the material. You can proceed as quickly or slowly as you like.

Accreditation

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Certification

On completion of this course you will be able to print a Virtual College certificate.

Entry Requirements

There are no specific entry requirements for this course.

You will learn

  • What teamwork is and what the characteristics of a great team are
  • The importance of clear communication and working to deadlines
  • How to describe some of the problems that can arise in working relationships and how to gain good working relationships

Who is it for?

Roles including:

  • Anyone working within a team in the Hospitality industry

Effective Working Relationships in Hospitality FAQs

  • How do you develop teamwork training?

    There are two key ways to develop teamwork training; take a training course and Interactive methods. Training courses can be online or Face to Face. Virtual College have over 10 courses around this general subject for example Effective Working Relationships in Hospitality.

    Interactive methods give people the chance to actively learn and practice teamwork and claims to have the largest effect on their behaviours and performance.

  • How can I improve my teamwork skills online?

    We offer various online courses to help develop teamwork skills such as Effective Working Relationships in Hospitality, Working with Others and Managing Remote Teams.

How the online courses work

  • Find a course

    To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.

    Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.

  • Buy the course

    When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.

    Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.

    If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.

  • Take the course

    This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.

    The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physical copy if this option was chosen when purchasing the course.

  • Your Certificate

    Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.

    If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.