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Effective Anti-Social Behaviour - Management

Course Overview

Format

Introductory Course
1 - 2 Study Hours
Online Study
Self-Printed Certificate

Accreditation

1 or 2 CPD Hours
CPD Certified

Course description

The content looks at the legal background, the regulatory framework, the CIH Respect ASB charter. It will help you to understand the challenges and the measures that RP’s may need to put in place to prevent or reduce occurrence of ASB.

Lesson Plan

The learning objectives for this module are as follows:

Recognise the importance of establishing a strategic commitment to tackle ASB
Explain the legal background, the regulatory framework and the CIH Respect ASB Charter
Define ASB
Explain the steps that can be taken to prevent or minimise ASB
Recognise how to handle ASB complaints effectively
Describe the support that can be given to victims and witnesses
Develop effective partnerships, share information and understand the role of police and crime commissioners
Understand the importance of a performance management framework.

Accreditation

The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Certification

On completion of this course you will be able to print a Virtual College certificate.

Duration

It is estimated that this course will take approximately 1-2 hours, depending on the individual speed of the learner. The module can be completed at the learner’s own pace.

Target Audience

is module is appropriate for all levels. Novices and experienced participants alike will benefit, gaining general understanding and comprehension of the material.

Entry Requirements

There are no specific entry requirements for this course.

You will learn

Recognise the importance of establishing a strategic commitment to tackle ASB

Explain the legal background

The regulatory framework and the CIH Respect ASB Charter

Explain the steps that can be taken to prevent or minimise ASB

Recognise how to handle ASB complaints effectively

Describe the support that can be given to victims and witnesses

Who is it for?

Roles including:

Anyone working in the housing sector that will deal with aspects of anti-social behaviour

How the online courses work

Find a course

To begin searching for your online training you can click on the course category section on our website and browse through all of our training categories.
Alternatively if you already know the title of the training you’re looking for you can use the search bar located in the centre of the homepage and go directly to the course you want.
Buy the course

When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
Once you have purchased a course, you will be able to send this course to other people using your system account with Enable by entering the new learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
If you are not 100% satisfied with your course then we offer a 30-day, no hassle money-back guarantee. To request a refund, you should email our learner support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not have completed the training in order to make a valid refund claim. Any claim made after the training has been completed will be invalidated.
Take the course

This online course consists of a series of pages in which an instructor will talk learners through the lesson material. Pages may include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help learners stay engaged and interested in the material. Lessons can be taken in any order and each lesson may be paused and resumed at any stage.
The course is self-paced so learners decide how fast or slow the training goes. There is no deadline for completion but some of our courses have a test at the end to check that learners have understood the material. If the course has a test at the end then learners are required to achieve a 75% pass mark to successfully complete the course. Once learners have passed the test they are awarded a certificate, which can either be downloaded digitally or sent as a physical copy if this option was chosen when purchasing the course.
Your Certificate

Upon completion of any of our courses, learners will be able to download a digital certificate from Virtual College which will include the accrediting bodies logo where applicable, the learner's name, the title of the course and the date of completion.
If you have purchased the posted certificate option, available on selected courses, a high quality, seal embossed, certificate will be sent out the following working week after completion.