Communication
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With our Communication course, managers will learn how to assess current strengths and identify areas for development, how to communicate as a manager and within a team, how to manage conflict and also various ways of communicating during their role. From these topics’ managers will develop their leadership communication skills becoming more successful within their role.
Course Level: Introductory
Duration: 1 Hour
Accreditation: CPD Certified
Certificate: Self-Printed Certificate
Description
It is no secret that good communication is important to success in the business world, and businesses will always benefit from employees who can not only communicate successfully with the clients or customers, but can communicate successfully within the business as well.
This is especially true for managers, whose communications can greatly affect the morale and performance of their team. But how do they develop this skill?
Our 60-minute online course is designed to do just that. Written for both new and experienced managers in any sector, our course provides valuable insights into a wide array of areas from different ways of communicating to how to manage conflict, as well as providing useful skills which can help them.
This course covers the following topics:
- Assessment of the learner’s current strengths and areas for development
- How to communicate as a team
- How to manage conflict
- Skills to help improve a manager’s communication
- The different ways we communicate
Our course will ensure that you grow expert managers in your organisation. It is not only cost-effective and high quality (as all our courses are), but our human-centred design ensures that the learner is at the heart. It is not only flexible, allowing the learner to complete it at a time and pace that suits them, but the range of different media included – videos, challenges and downloadable resources – ensures that it will be an engaging learning experience.
This course is also available as part of our Leadership and Management Training Package, designed to help develop the managers and leaders of the future.
Other courses available in this package are:
What you'll learn
- Assess yourself to help you identify where your current strengths lie and areas for development
- Support your understanding of how to communicate as a team and how to manage conflict
- Explore skills to help you improve your communication
- Understand the different ways we communicate
Suitable for
- Senior or middle management
- New or aspiring managers
- Experienced managers
- Project Managers
Certification
Self-Printed Certificate Option
Upon completion of the course, a digital certificate will be available to download instantly.
Frequently Asked Questions
After you have completed your purchase, you will be able to access your training straight away!
When buying one of our courses, you will need to enter a valid email address which will be used to create your account with our Learning Management System – Enable – where you will take the training. We will also send your purchase receipt to this email address, and any additional courses purchased in future using the same email address will be added to your system account.
Once you have completed your purchase, you will be able to send the course(s) to other people using your system account with Enable by entering the learner’s email address so that they may access the training and set up their own system account with our Learning Management System.
Recent Reviews
11th September 2026
Staff were very helpful when I needed…
Staff were very helpful when I needed to transfer the training to someone else.
11th September 2026
It was a good and challenging
It was a good and challenging, there were different questions asked that were not on the last time I took it.
11th September 2026
easy to understand
easy to understand
11th September 2026
A well constructed course
A well constructed course which was both instructive & thought provoking. Its design made it easy to follow & encouraged learning.
10th September 2026
Excellent customer service
Excellent customer service from start to finish. The process was easy to follow, the instructions were clear, and the training platform was straightforward to use. I’d definitely recommend them.
10th September 2026
food safety
good course
9th September 2026
Educating Me
Very easy to understand. Each module was clear and explained well. The time doing the course went quickly.
8th September 2026
Very good layout
Very good layout, and very interactive
6th September 2026
A good guide for someone embarking on…
A good guide for someone embarking on fire prevention in the workplace and steps to take with regard to fire drills.
6th September 2026
Good quality training
Good quality training
Excellent
4.8 out of 5
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